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Clinics

Stop Losing Patients to No-Shows and Phone Tag

Your front desk spends half the day on the phone confirming tomorrow's appointments. Patients who no-show never get rebooked. New patient inquiries wait hours for a callback. We build the system that fills your schedule, confirms automatically, and keeps patients engaged between visits.

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Built for 1-10 practitioner clinics PIPEDA compliant Live in under 2 weeks
The Problem

Where your time is going

  • No-shows cost you $150-$400 per empty slot. Your staff calls to confirm and half the patients do not pick up. The slot stays empty.
  • New patient inquiries come through calls, your website, and Google. Response time averages hours. By then they have booked somewhere else.
  • Front desk staff spend 60% of their day on phone calls that could be automated: confirmations, rescheduling, follow-ups, and billing questions.
  • Patients finish treatment and disappear. No recall system, no follow-up, no re-engagement. Revenue walks out the door.
How We Fix It

A system built around your practice

We build a system that keeps your chairs full and your staff focused on patients, not phones. Appointment confirmations and reminders go out automatically via text and email. No-shows get an instant rebooking link. New inquiries get a response within minutes. Patients who have not visited in 6 months get a gentle nudge.

We work with whatever you already use. Jane App, Cliniko, Dentrix, Oscar, or just a paper calendar. We connect everything so your staff stops double-entering data. All patient data stays in Canada, PIPEDA compliant.

See if it fits your clinic
What's Included

Everything covered in one monthly fee

Automated Appointment Reminders

Confirmations go out 48 hours and 2 hours before every appointment via text and email. Patients confirm with one tap. No-shows drop by 30-50% without your staff making a single call.

New Patient Capture

Every inquiry from your website, Google, or phone gets logged and responded to within minutes. Intake forms auto-populate your system. No more losing new patients to slow callbacks.

Recall & Re-engagement

Patients who have not visited in 3, 6, or 12 months get automated outreach. Seasonal campaigns, birthday messages, treatment follow-ups. Revenue you were leaving on the table.

Practice Dashboard

One screen shows today's schedule, no-show rate, new patient volume, and revenue trends. Your staff sees what needs attention without digging through the booking system.

Process

How it works

1

Free Diagnostic

30-minute call. We map where your front desk's time goes and what can be automated. You keep the roadmap whether you hire us or not.

2

We Build the System

We connect your tools, build your dashboard, and set up the automations. Takes 1-2 weeks. You spend less than 2 hours on it.

3

We Train Your Staff

Your front desk and staff get a walkthrough. Everything is designed so they click buttons and fill forms. No tech skills needed.

4

We Keep It Running

Support, fixes, and new automations are part of the monthly fee. We evolve the system as your practice grows.

Common Questions

Questions from clinic owners

Most clinic clients land between 400 and 1,000 CAD per month, depending on practitioner count and complexity. One fee covers the build, the hosting, and the support. If the system prevents even two no-shows per week, it usually pays for itself.

Yes. All patient data stays in Canada. We use Canadian-hosted infrastructure and follow PIPEDA requirements for personal health information. We never access clinical records or patient charts.

No. We do not replace your booking or clinical software. We automate the work around it: the confirmations, the recalls, the intake that feeds into it. If you are not using any software yet, we build the whole system from scratch.

Most systems go live within 1-2 weeks. You spend less than 2 hours total on it.

No. Patients interact through text messages and email. Appointment confirmations, reminders, and rebooking links all work through SMS and email. No app download, no login.

Before we start, we agree on one measurable outcome, like reducing no-shows by a percentage or cutting front desk call time. If the system does not deliver it within 30 days of go-live, we keep working at no extra cost until it does.

Missed something? Email us directly or book a call.